Meet Our Staff

Our staff provides excellent funeral planning services.

We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.

Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 510-232-6552 anytime. We will even come to you to make arrangements in the comfort of your home.

Prompt, compassionate service is always just a phone call away, where and when you need it.

Barbara Rosales

Barbara Rosales

Manager/Funeral Director

Barbara joined Wilson & Kratzer Mortuaries March 1, 1999 after working for 22 years in the financial field. She became a licensed funeral director in July 1999. In 2001, Barbara saw the need and became a Notary Public.

In 2008, she received her pre-need insurance license; she looks forward to helping families understand the need to have their funeral arrangements in order. She is the former secretary for the San Pablo Chamber of Commerce and an advocate for the improvement of relations between the public and the death care industry.
Lisa Martinez Torres

Lisa Martinez Torres

Administrative Assistant

Lisa began working with Wilson & Kratzer Mortuaries in 1998 part-time assisting the pre-need department with miscellaneous items and assisting at the Chapel of the Mission Bells location. It wasn’t too long after that she was offered a full-time position; she has been with the company for ten years now. Lisa is the lead administrative assistant at the Chapel of the Mission Bells and takes great pride in all that she does. If she’s not too busy handling doctors, she’s assisting in the Chapel. Many families remark on her kind and thoughtful assistance.

Lisa was born and raised in the Bay Area. She graduated high school in 1980 and raised her four children, now ranging in age from 28 to 20. She is also the proud grandmother of three boys ages seven to four. In 1998, after the death of a very close family friend, she and her husband, Joe, became the guardians of a seven-year-old boy, whom they have continued to raise as their own. He is now almost 17. Married for 23 years, they enjoy taking weekend drives and spending time with each other when they are not busy spoiling their grandchildren.
Joel Vincent Garland

Joel Vincent Garland

Ambassador /Funeral Assistant

In 1979, Joel began working as a Life Insurance Agent for United Insurance Company of America, later becoming a Sales Manager .

Joel started working for Wilson & Kratzer Mortuaries in January 2007 as an Ambassador/Funeral Assistant and plans to continue working for Wilson & Kratzer long after retiring from the insurance field.

Joel was born in Tallulah, Louisiana, and moved to Oakland, California in 1955. He is a graduate of Castlemont High (class of 1967) and Merritt Jr. College (class of 1970). He also spent one year at the University of California, Berkeley.
Marcia Muwwakkil-Gatlin

Marcia Muwwakkil-Gatlin

Ambassador /Funeral Assistant

Marcia, a wife, mother of three, and grandmother of six, entered the work force in 1981. Her work experience includes management in retail, food service and hotel. She is also an Independent Beauty Consultant for Mary Kay Cosmetics.

After losing her grandson, daughter and mother and surviving cancer, she felt she had the capacity to work in the mortuary service field at Wilson & Kratzer. In her spare time, she enjoys ballroom dancing, traveling and social event coordinating.

Marcia, a resident of San Pablo, California, grew up in the nation's capitol of Washington, D.C. and moved to California in 1969.
Valerine Yuzon

Valerine Yuzon

Ambassador

Valerine has been at Wilson & Kratzer Mortuaries since April 2014. She is a true joy to have as an employee and is a very kind and generous person. Valerine currently serves our company as an ambassador for our Mission Bells Chapel, where she assists with services and visitations.
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